Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Luna Lush! Throughout the site, the terms “we”, “us” and “our” refer to Luna Lush. Luna Lush operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (“Service”). Luna Lush is powered by Shopify, which enables us to provide the Service to you.
These Terms of Service, together with any policies referenced herein (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Service.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not access or use our Service.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Service on devices you own, purchase, or manage.
To use the Service, including browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing details, payment details, and shipping information.
You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products and services as accurately as possible in our online store. However, the appearance of colors and products may vary depending on the device and settings used to access the store.
We do not guarantee that the appearance or quality of any product or service purchased by you will meet your expectations or exactly match what is displayed online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. Luna Lush reserves the right to accept or reject any order at our sole discretion.
Your order is not considered accepted until payment has been processed and confirmed by Luna Lush. Please review your order carefully before submitting it, as cancellations may not be possible once accepted.
If we cancel or modify an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns and exchanges are subject to our Refund Policy [LINK].
You represent and warrant that purchases are for personal or household use only and not for resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices displayed at checkout are the prices applicable to your order.
Unless otherwise stated, listed prices do not include taxes, shipping fees, handling charges, duties, or import fees.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You represent and warrant that:
(1) the credit card information you provide is true and complete;
(2) you are authorized to use the payment method;
(3) charges incurred by you will be honored by your payment provider; and
(4) you will pay all charges incurred at the posted prices, including applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by carriers, customs clearance, or circumstances beyond our control.
Title and risk of loss pass to you once products are transferred to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content included in the Service, including trademarks, logos, text, graphics, images, videos, audio, and designs, is the property of Luna Lush, its affiliates, licensors, or Shopify and is protected by intellectual property laws.
You may use the Service for personal, non-commercial use only. Unauthorized use may violate copyright, trademark, and other laws.
The names, logos, and trademarks of Luna Lush and Shopify may not be used without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements of any kind.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Service may contain links to third-party websites or resources.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites and shall not be liable for any damages arising from your use of third-party services or websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Luna Lush is powered by Shopify, which enables us to provide the Service to you.
However, all purchases and sales made through this store are solely between you and Luna Lush.
You acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Luna Lush, including any injury, damage, or loss resulting from products or services purchased.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Service is governed by our Privacy Policy [LINK].
Because the Service is hosted by Shopify, Shopify may process certain personal information in order to provide and improve the Service.
SECTION 11 - FEEDBACK
If you submit suggestions, comments, reviews, ideas, or other materials (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use, modify, publish, and distribute such Feedback for any purpose.
You agree that your Feedback will not violate any rights of any third party or contain unlawful, abusive, or harmful material.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be information on the Service containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Service for any unlawful purpose or to violate any laws.
You agree not to:
- transmit malicious code or viruses;
- collect personal information of others;
- spam, phish, scrape, or exploit the Service;
- interfere with security features or system operations;
- impersonate any person or entity.
SECTION 14 - AGENTS
If you use automated systems, bots, or AI agents to interact with the Service, you agree such systems must clearly identify themselves and comply with applicable requirements.
We reserve the right to restrict or block automated access to the Service.
SECTION 15 - TERMINATION
We reserve the right to terminate your access to the Service at any time without notice if you violate these Terms.
Obligations and liabilities incurred prior to termination shall survive termination.
SECTION 16 - DISCLAIMER
The Service and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Service.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Luna Lush, Shopify, and their affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products purchased through the Service.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Luna Lush, Shopify, and their affiliates from any claim arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Luna Lush regarding the Service and supersede prior agreements or communications.
SECTION 21 - ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent.
We may assign these Terms without restriction.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Luna Lush is headquartered.
SECTION 23 - HEADINGS
Headings are included for convenience only and do not affect interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on our website.
Your continued use of the Service following any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
sandzhou888@gmail.com
Business Name:
Luna Lush